City-Works: The Scalable Permit & Code Enforcement Platform for Modern Municipalities

There are natural growing pains for local governments of any size. Whether you are transitioning from paper-based workflows or looking to replace rigid legacy software that no longer fits your needs, the challenge remains the same: finding a system that balances power with flexibility.

For too long, municipalities have been forced to choose between disconnected manual processes or massive, "one-size-fits-all" enterprise suites that are expensive to maintain and difficult to change.

Introducing City-Works: A comprehensive, completely customizable platform designed to streamline operations for municipalities everywhere. City-Works replaces disconnected workflows with a mobile-ready, unified environment that connects your office staff, your field inspectors, and your citizens.

Flexible Deployment: Cloud, Local, or Self-Hosted

We understand that every government has different IT requirements. Unlike other platforms that force you into a single way of working, City-Works offers unmatched deployment flexibility:

Cloud-Based Efficiency: Access your data from anywhere through our secure web-hosted version.

Self-Hosted Sovereignty: For organizations that prefer to maintain their own data, City-Works can be fully installed on your own local servers.

Dedicated Desktop Application: If you don’t have a dedicated server and prefer to run your operations locally on your office network, we offer a dedicated desktop program. This allows your staff to manage everything from a standalone app on their computers without needing to rely on an external website.

The City-Works App Suite

The foundation of the system is the City-Works application. While this is the only application required to manage your municipality, we offer optional extensions to further empower your team and your community.

City-Works: Available via web or a dedicated desktop app, this is the central engine of your operations. It is built for administrative staff to manage the full lifecycle of permits and code enforcement cases. From intake to final approval, staff can track status, automate notices, and manage records in one central app.

City-Works Hub (Optional): Modern citizens expect digital transparency. The Hub is a public-facing portal that allows residents and contractors to apply for permits, pay fees, and search records online. Note: Because this is a public portal, it requires a hosted database connection.

City-Works Mobile (Optional): Available on iOS and Android, this application empowers your inspectors to work efficiently in the field. It allows staff to access cases, complete inspections, and capture photo documentation on the go even when working offline.

Streamlined Payments and Integrations

Modernizing your operations means modernizing how you accept revenue. City-Works integrates secure credit card processing directly into your workflow.

With support for trusted platforms such as PayGov, you can streamline transactions for permits, cases, and fines. This seamless integration ensures that financial data is accurate and that citizens have a secure, convenient way to pay online or in person.

Why Choose City-Works? Unmatched Customization.

Most municipal software forces the government to adapt its laws and processes to fit the software's limitations. We believe the software should fit the municipality.

City-Works is 100% customizable. Whether you are managing a few hundred permits a year or tens of thousands, the system adapts to you.

Configurable Workflows: Create specific types of permits and code enforcement cases that match your exact ordinances.

Automated Assignments: Increase efficiency by automatically routing inspections to the correct officers based on permit type.

Precision Data: Track only the fields you need. We eliminate the "bloat" typical of enterprise software, ensuring your team isn't clicking through irrelevant tabs or empty fields.

Ready to Modernize Your Operations?

City-Works is built to grow with you. It offers the robust features required by large departments with the agility and ease-of-use desired by everyone. If you are ready to improve transparency, reduce administrative effort, and support consistent service delivery, City-Works is the solution.

Request a Demo Today and see how Iron Elephant Solutions can configure City-Works to meet your exact needs.